16:493 Alternative Dispute Resolution: Theory and Practice [Edmunds]

Prerequisite: Permission of Instructor.

This course addresses Alternative Dispute resolution in the workplace, including theoretical models and application relevant to managing conflict in employment settings. The central issue of the course deals with the understanding of behaviour of individuals, groups and organizations in the context of competitive situations. Student will gain a firm understanding of how to resolve workplace conflict in both unionized and non-unionized environments.

3 lecture hours per term, one term.

Instructor: T. Keith Edmunds